Privacy policy

TMSoft programs run on your own computer. Your recipes, prices, invoices and customer lists stay on your computer and are never sent to us. The programs have no accounts, no tracking and no advertising.

What the program stores on your computer

Everything you enter, such as recipes, ingredient prices, invoices, customer details, company details and settings, is stored in a folder on your own computer (Documents\TM Studio). We do not receive, see or have access to this data. It is not uploaded anywhere. If you uninstall the program, this folder is not deleted; you can delete it yourself at any time.

What the program sends over the internet

The program does not collect usage statistics and contains no tracking or advertising. It does not send your business data or personal data anywhere.

The only internet connection it may make is an optional check for new versions: it reads a small public file hosted on GitHub that lists the latest version number. This request includes the program name and its version number and, as with any visit to a website, GitHub can see the IP address the request comes from. Nothing else is sent. If you are offline, the program works normally.

Support files

If you choose "Report a problem" in the program, it creates a small file on your computer containing an error log and technical details: the program and Windows versions, the name of your data folder and database files, and error messages. Error messages can include names that appear in your data, such as a recipe, product or company name, and folder names can include your Windows user name. This file is only sent to us if you email it to us yourself. We use it only to help solve your problem.

When you buy on this website

Stripe (cards) or PayPal takes your payment, and we never see or store your card details. They tell us your name and email address and confirm the payment. We keep that with your order, including the amount, the date and how many times the download link was used. We use this to deliver your purchase, send your download link, give you support and meet legal and accounting obligations. How Stripe and PayPal use your data is described in their own privacy policies.

When you buy from another store

The Microsoft Store, Gumroad and Etsy handle your payment and your account. We receive only the order details the store shares with sellers, such as your name, email address and what you ordered, and we use them only to deliver your purchase and give you support. How each store uses your data is described in that store's own privacy policy.

When you visit this website

The website has no advertising. Our host keeps ordinary server logs, such as IP addresses, for security. To limit abuse of forms, we briefly store a scrambled form of your IP address, never the address itself. Only site administrators receive a login cookie.

Google Analytics

If you click Accept in the cookie banner, we use Google Analytics to see how visitors use the site, such as which pages are visited and whether purchases are completed. It sets cookies in your browser and sends Google details such as the pages you view, your browser and device, and your approximate location. For a purchase, it also sends the order number, the product and the amount. We never send Google your name, your email address or your private download link, and we do not use Google Analytics for advertising.

If you click Reject, Google Analytics is not loaded and no analytics cookies are set. You can change your choice at any time with "Cookie settings" at the bottom of every page. How Google handles this data is described in Google's own privacy policy.

When you contact us

If you use the contact form, we receive your name, your email address and your message, and we keep them to answer you and for as long as needed to give you support. The form is protected by Google reCAPTCHA. It loads from Google, may set cookies, and sends Google information such as your IP address and how you interact with the page. Google's own privacy policy and terms apply.

How long we keep information

We keep order details and support emails only for as long as needed to give you support and to meet legal and accounting obligations. We do not sell your information, and we share it only with the services named on this page, or where the law requires it.

Your rights

You can ask us for a copy of the personal data we hold about you, and ask us to correct or delete it, except where the law requires us to keep it. You can also complain to your national data protection authority.

Changes to this policy

If we change how we handle information, we will update this page and its "Last updated" date.